A split-AC supply enquiry should identify the approved system, not just a cooling-capacity label. The indoor unit, outdoor unit and required controls need to be considered together. Installation materials belong on a separate, clearly described list so the equipment package is not mistaken for a complete installed system.
Confirm the equipment combination
Ask the project professional to specify the intended indoor and outdoor models and required electrical supply. Keep any approved matching documentation with the enquiry. Do not infer a suitable combination from similar brand names or nominal capacities. Where multiple units are ordered, allocate the models to rooms or equipment tags to prevent mix-ups during handover.
List the separate materials
Use the approved design to identify line-set sizes, insulation, condensate items, supports and electrical accessories where required. State which items are part of the supplied equipment and which are separate. Ask the branch to confirm the exact scope and availability. Design, installation and commissioning must remain with the qualified project team rather than being assumed from a supply offer.
A practical enquiry example
Use an equipment tag for every indoor/outdoor pairing on a multi-unit job. The receiving team can then compare the delivered labels with the intended pair, instead of sorting several similar cartons by appearance.
Enquiry checklist
- Approved indoor and outdoor models
- Required controls and electrical supply
- Separate installation-material list
- Equipment tags and confirmed scope
Does buying a split AC include installation materials?
Do not assume that. Check the agreed package and list any required separate materials explicitly.
Discuss your requirement with Refco
Prepare the approved references and quantities, then contact the branch to confirm availability and collection details before visiting.
